Beginner
Live
Printix Beginner, helpdesk fundamentals
Five mental models and console moves a helpdesk technician needs to triage Printix tickets confidently, from the Administrator portal to the Printix App.
~38 min
· 5 lessons
5 lessons
P
Printix
Cloud print management for the post-print-server stack.
Printix (Tungsten Printix) is a cloud-native print management service that replaces on-prem print servers with a serverless model. Centralised driver delivery, secure pull-printing, mobile print, and reporting, administered per Microsoft 365 or Google Workspace tenant. Common in SMB and mid-market cloud-first deployments.
Intermediate
Live
Printix Intermediate, deploying for one customer
Designing Sites and Networks, deploying the Printix Client at scale, wiring authentication and Groups, delegating site management, and standing up cost reporting.
~48 min
· 5 lessons
5 lessons
Builds on: Beginner
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Advanced
Live
Printix Advanced, multi-tenant and migration
Running Printix across many customers via the Partner Portal, hybrid topologies, Printix Go, automation, print-server migration, and clean user / tenant offboarding.
~63 min
· 6 lessons
6 lessons
Builds on: Intermediate
Start course