Vendors
Pick a product. Each vendor has three layered courses — Beginner, Intermediate, Advanced — so you can start where you are.
DNSFilter
Protective DNS for managed networks.
DNSFilter is a cloud-delivered protective DNS resolver that blocks malicious and policy-violating domains before any TCP connection is attempted. MSPs use it to enforce category and threat-based filtering across many tenants from one console, with a roaming client to keep coverage on when users leave the office network.
NinjaOne
RMM, patch, scripting, remote control.
NinjaOne (formerly NinjaRMM) is a cloud-native RMM platform widely adopted across SMB-focused MSPs. Agent-based monitoring, patch automation, scripting, remote control, and a clean per-organization model that scales from one tech to a full team.
HaloPSA
PSA, ITIL ticketing, and contracts.
HaloPSA is a modern PSA platform popular with mid-market MSPs. Ticketing, time, contracts, projects, assets, billing, and a deeply customizable workflow engine. Heavily used across UK/EU/AU MSPs as the Autotask/ConnectWise alternative.
Huntress
Managed security suite for MSPs: EDR, ITDR, SIEM, Defender, SAT.
Huntress is an MSP-native managed security suite. The pillars are Managed EDR (endpoint agent and Process Insights), Managed ITDR (identity threat detection for Microsoft 365 and Google Workspace), Managed SIEM (filtered log ingestion with the SOC reviewing the data), Managed Antivirus (a Defender management plane), and Managed Security Awareness Training. A 24x7 Security Operations Centre triages signals across all of those, confirms compromises, and delivers Incident Reports with concrete remediation steps. MSPs deploy it as the second-line detection layer alongside an RMM and a PSA.
CIPP
Open-source M365 multi-tenant management.
CIPP (CyberDrain Improved Partner Portal) is a free, open-source web app for managing many Microsoft 365 tenants efficiently using the Microsoft Graph API and GDAP. Standardize, automate, and bulk-administer customer M365 environments without paying per-tenant fees.
ThreatLocker
Default-deny zero-trust endpoint protection.
ThreatLocker is a zero-trust endpoint platform built around application allowlisting, ringfencing, and storage / elevation / network controls. Where EDR products spot malicious behaviour after it runs, ThreatLocker prevents anything that isn't explicitly permitted from running in the first place. MSPs deploy it to harden customers against ransomware and unsanctioned software, with a 24/7 Cyber Hero approval service handling end-user requests so the helpdesk isn't drowning in approvals.
Printix
Cloud print management for the post-print-server stack.
Printix (Tungsten Printix) is a cloud-native print management service that replaces on-prem print servers with a serverless model. Centralised driver delivery, secure pull-printing, mobile print, and reporting, administered per Microsoft 365 or Google Workspace tenant. Common in SMB and mid-market cloud-first deployments.
Exclaimer
Centrally managed email signatures for Microsoft 365 and Google Workspace.
Exclaimer applies consistent, brand-managed email signatures across Microsoft 365 and Google Workspace, server-side via a mail-flow connector or client-side via the Outlook Add-in. MSPs use it to standardise signatures, disclaimers, and campaign banners across many tenants without touching individual mailboxes.