Default-deny zero-trust endpoint protection.
ThreatLocker is a zero-trust endpoint platform built around application allowlisting, ringfencing, and storage / elevation / network controls. Where EDR products spot malicious behaviour after it runs, ThreatLocker prevents anything that isn't explicitly permitted from running in the first place. MSPs deploy it to harden customers against ransomware and unsanctioned software, with a 24/7 Cyber Hero approval service handling end-user requests so the helpdesk isn't drowning in approvals.
The mental model and console moves a new helpdesk hire needs to triage ThreatLocker tickets confidently, from the Response Center through approval requests, the Unified Audit, and Learning Mode.
Designing application policies, ringfences, storage and elevation rules, and the Learning-to-Secured cutover for a single customer. The next layer past helpdesk fundamentals.
Multi-tenant operations, baseline templating, custom Cyber Hero workflows, Network Control + Detect at scale, audit evidence, and endpoint / customer offboarding.